Contact information
Contact Information
Thank you for visiting PrimehatCaps.shop. We are committed to providing reliable customer support and a smooth shopping experience.
If you need help with an order, product details, delivery status, returns, refunds, or general questions, please contact us using the information below.
Store Contact Details
Store Name: PrimehatCaps
Website: PrimehatCaps.shop
Email: support@primehatcaps.shop
Phone: (866) 541-3966
Address: 11206 Bd de l'Ormière, Québec, QC G2B 4V3, Canada
Customer Support
Our support team can assist with:
Order confirmations
Shipping and tracking updates
Product questions
Sizing and fit guidance
Return and refund requests
Exchange requests
Damaged, defective, or incorrect items
Payment or checkout issues
General store inquiries
Response Time
We aim to respond to customer inquiries within 24–48 business hours.
Response times may vary during weekends, public holidays, or periods of high order volume.
Return and Refund Requests
For return or refund requests, please contact:
To help us assist you faster, please include:
Your order number
Your full name
Email address used at checkout
Reason for your request
Photos, if your item arrived damaged, defective, or incorrect
Business Address
PrimehatCaps
11206 Bd de l'Ormière
Québec, QC G2B 4V3
Canada